FAQ’s

If you’ve not been on one of our courses before, you may have some questions in advance of the course starting. Below is a list of questions and answer, which will hopefully help!

Term Time Courses

What do I need to bring?

Please come dressed as you would do for the gym or PE (for juniors)… and dress appropriately for the weather! We would also recommend bringing some suncream in the summer months and also plenty to drink.

Do I need to bring a racket?

If you have a racket, great – please bring it along. If you don’t have one, don’t worry – we can provide one for you to use for the lesson.

Will the course still run if it rains?

Generally, our courses will run in all weathers. However, if the weather is too poor, we will endeavour to contact you with an hours notice, cancelling the lesson. This will be done by text, so please ensure accurate contact details are provided!

What is the Unplayable Weather Policy?

In the event that outdoor sessions are unable to go ahead due to poor weather conditions, sessions will be made up where more than 1 session is lost. i.e. if 2 sessions are lost over the term, 1 session will be added to the end of the course.

Holiday Courses

What do I need to bring?

Please come dressed as you would do for PE… and dress appropriately for the weather! Please bring plenty to drink and a snack (packed lunch if you’re staying for the full day). We would also recommend bringing some suncream.

Do I need to bring a racket?

If you have a racket, great – please bring it along. If you don’t have one, don’t worry – we can provide one for you to use for the duration of the course.

Will the course still run if it rains?

Absolutely! Our Holiday Courses always run, whatever the weather… if the weather is too poor to be outside, we will retreat to the clubhouse until the weather improves.

Refund Policy

In the event of an applicant withdrawing from a course (term time or holiday course), refunds will be paid as follows:

– Withdrawal 8 days or more, in advance of a course commencing: Full refund will be paid
– Withdrawal 7 days or less, in advance of a course commencing: 75% of course cost will be paid
– Withdrawal after a course has commenced: No refund will be paid

If you have any other questions, please don’t hesitate to email the coaching team on coaching@worcestertennis.co.uk.